These are all the same symptoms I had. My LBS had seen it before and in both cases was fixed by replacing the display unit. I thought water was a potential culprit, but the display unit is IP66 rated. More likely it’s a hardware issue. If others encounter this, I found the display unit could be...
Just to close this out, the Trek LBS replaced the display unit and the problem is resolved. They had seen the same error in another 9.8. Diagnostics did not show any errors
So this fault has changed but is repeatable. After tracking full charge the display unit powers off and cannot be turned on. I’ve pulled the cable connectors to the head unit and the battery with no effect. Long or multiple presses have no effect, or the reset using remote and display buttons...
Before I got it to turn off, the bike has been left overnight and was still on. I had left it unplugged and fully charged (thinking I had turned it off) and the next morning it had discharged 10%
Not sure if anyone what has seen this, but after only 65 hours the bike failed to turn on (after being fully charged). In the end it came good after I popped the display unit and power cycled it. After the ride it would immediately power back up after the long press to turn it off. I mucked...
Two rides in on my stock Fuel EXe 9.8 and this bike is beautiful to ride. I find it lively, quiet and responsive and just fun on trails and jumps. I had borrowed a FP Specialized Levo and had a Rail on order when the Fuel EXe became available. Trek were great, switching my order over and I have...