Recent content by Amflow_Support

Bonjour, nous avons remarqué que vous avez consulté notre centre de service après-vente via le chat en direct. Si vous avez d'autres questions concernant votre interaction avec notre expert en cyclisme, n'hésitez pas à nous contacter !

Thank you for your explanation! Without a SIM card, you can still ride your bike as normal. The alarm feature will activate if it detects that the bike is stolen, causing the alarm to ring. However, with a SIM card, you can remotely monitor the bike through the app.

Hello! Thank you for your inquiry. We're regret to inform you that, currently, Amflow may not have compatible smart watch models. Some watches may affect the Bluetooth connectivity with the bike or the controllers. However, we will definitely pass along your request to our team for future...

Your welcome :) Regarding the security features, may I know if you refer to bike protection? If so, please rest assured that using a SIM card will not affect the associated theft protection features. Once the SIM card is installed, you can activate the theft detection function, along with the...

Hi Scott, 1.With a SIM card installed, you can activate the bike networking service and riding data backup and synchronization by selecting "Data to Cloud" in the Avinox App. 2.the control display of Amflow PL Carbon can be directly used with a Nano SIM card from a smartphone.（Don't use IoT...

1. Amflow PL can be ridden without a phone after activate the bike. 2. We recommend that you use an email address to register an Avinox account.

merci de votre intérêt pour Amflow, concernant le prolongateur de portée, restez à l'écoute des futures mises à jour.

Amflow PL standard equipment: 1. 120 links. 2. 34T Chainring. (Amflow PL is compatible with 32/34/36T chainrings and features a BCD104 mounting interface.) 3. position A

I am sorry that an adjusting angle headset is not supported. Amflow's headset is uniquely designed in-house, with bearings meeting a universal spec (40mm x 52mm x 7mm, 45°/45°). Hence, they’re not compatible with third-party headset replacements. Feel free to check out our online store:Buy...

Thank you for reaching out! If your control display is showing a temperature of "-," try switching the assist mode and riding for a bit to see if the temperature changes. If it’s still not working, please feel free to reach out to us at support@amflowbikes.com. We’ll be happy to collect the info...

Understood~About the crankset bolt issue you brought up, you can send over the details and photos to support@amflowbikes.com. And our after-sales team will look into it remotely and see what we can do to help. Thank you for your cooperation!

Thank you for bringing this to our attention and sharing the details with us. The cranks on our bikes use a self-extracting bolt system, which allows for both removal and installation using only an 8mm hex wrench. There is no need to remove the bolt separately from the crank. This should ensure...

Thank you for reaching out to us about your recent experience. Could you please let us know if this problem started happening just yesterday or has it been ongoing? If it’s a new issue, you might want to try removing the crank and checking if there’s any looseness or slipping between the crank...

Hi ridgydidge, for this case, could you please provide us with the relevant video(recording in a quiet environment), so we can have a check for you, you can contact us via this email address: support@amflowbikes.com