Troutwrestler
Member
Yesterday I went out for a ride. On 2 occasions I used walk mode to climb a steep, loose piece of trail.
On both occasions, the walk mode worked for a few meters, but then totally stopped assisting. I made it up onto rideable trail, and could cycle through assist modes using the remote, accompanied by the beep, but when pedalling got no assist.
I got out my phone and looked at the App, which gave no unexpected info. The motor was cool - I can't remember exactly, but sub 30 DegC. The battery was showing as connected, 50% charge or so. The beeping confirmed this, but still no drive.
Both times what sorted it (I think) was momentarily disconnecting the battery. Full service was resumed.
I am thinking this is probably a fault with the torque sensor related to engaging/disengaging the walk assist.
Has anyone any experience of this?
On both occasions, the walk mode worked for a few meters, but then totally stopped assisting. I made it up onto rideable trail, and could cycle through assist modes using the remote, accompanied by the beep, but when pedalling got no assist.
I got out my phone and looked at the App, which gave no unexpected info. The motor was cool - I can't remember exactly, but sub 30 DegC. The battery was showing as connected, 50% charge or so. The beeping confirmed this, but still no drive.
Both times what sorted it (I think) was momentarily disconnecting the battery. Full service was resumed.
I am thinking this is probably a fault with the torque sensor related to engaging/disengaging the walk assist.
Has anyone any experience of this?