Peaky Rider
E*POWAH Master
Mine's great
I don’t mind waiting for things but when you’ve paid them hundreds of pounds and they won’t even answer emails it’s really frustrating. Will Facebook them later and make sure if they’ve dispatched it. If not I’m gonna ask for money back. What a shoddy company.Well nothing really but you do sound like you could use some.
I was replying to Zimmer as his reference to Aussies was a little off.
But to keep on topic, I understand your frustration. I’ve ordered parts before from overseas and have had a similar experience to you. Not as much money but I guess it’s the risk we take.
I don’t use Facebook so you could imagine my frustration when I am now a weirdo because apparently that’s the standard form of communication these days.
I can only suggest to try not dwell on this as in the end it is just a battery and there are far more pressing issues I am sure. I have learnt that when dealing with other people you will always be disappointed at some stage or another and there is not a great deal that you can do to change that.
Getting angry about this is only going to make you unhappier and stressed out. Both which aren’t a good thing.
At least you have now gotten a response from them and your battery is on its way, that’s a positive thing, maybe try focus on that and start planning some big rides!
Yeah it is shit.I don’t mind waiting for things but when you’ve paid them hundreds of pounds and they won’t even answer emails it’s really frustrating. Will Facebook them later and make sure if they’ve dispatched it. If not I’m gonna ask for money back. What a shoddy company.
Only for focus bikes. Think ruttland cycles are due some in in January ?Think i'm going to bite the bullet and put a tec pak on the old plastic sooner or later. like you i bought a 2019 focus and got a good deal but didn't realize how fast these tec paks would vanish. My question is can you only use them with a focus bike if so i think they'll vanish within a couple of months altogether .
Bit of a join near plug but we’ll shrink wrapped. Does it work at same time as internal battery so effectively your running one battery?Woah! That's a big lad.
I went for the smaller one as I already have a TEC pack (came with bike) but I carry my E-booz (252ah) as a reserve power supply just in case I need it to get me home as I have to negotiate a 1000ft climb.
Your power cable looks better made than mine, does it have a join halfway along it?
Bit of a join near plug but we’ll shrink wrapped. Does it work at same time as internal battery so effectively your running one battery?
Yes I think you do have to disconnect it bit like tec pac you have to switch power on and off I do believe. Cheers for wireing info mate ?If it ever starts to play up, check that joint. Mine kept failing, intermittently at first, and I thought it was the magnetic plug, but it was the soldered joint.
Once the E-booz is connected, it takes over from the inbuilt battery, be it at the start or the end of a ride. Not sure what happens when it completely empties as I have not experienced that yet as I have been using my Canyon for the last few months as my Focus has turned out to be rather unreliable (mainly Shimano bits). I would imagine you have to disconnect it.
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It’s a 372 very well made.How big capacity pack is that pack ?
Well my ebooz battery has turned up at last. I went for the larger of the two batteries but a word of warning I’ve got a medium frame and the large battery just fits in in frame but leaves no room for cable so I had to adapt my bottle cage to let battery sit further down. From what I can tell it’s a quality piece of kit shame the company is so bad. Paid for battery emailed 3 times finally got answer on their Facebook page after a month then they finally dispatched it. Not a good advert for their company with such a good product real shame.
Hi when order do you have to email them and tell them it’s for a focus and to supply the magnetic cableWell my ebooz battery has turned up at last. I went for the larger of the two batteries but a word of warning I’ve got a medium frame and the large battery just fits in in frame but leaves no room for cable so I had to adapt my bottle cage to let battery sit further down. From what I can tell it’s a quality piece of kit shame the company is so bad. Paid for battery emailed 3 times finally got answer on their Facebook page after a month then they finally dispatched it. Not a good advert for their company with such a good product real shame.
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I wouldn'tn order them anything now, because they dont answer emails or Facebook messages. I don' t know what they are doing.Hi when order do you have to email them and tell them it’s for a focus and to supply the magnetic cable
I wouldn'tn order them anything now, because they dont answer emails or Facebook messages. I don' t know what they are doing.
@Eckythump has one for sale for £2000 with a free bike....
Do you want to sell the ebooz on its own?I also have one for sale with a free bike and extra wheels on eBay.
@Jam2rider68 and @Peaky Rider what are your thoughts on the E-booz batteries? They seemed to have changed the connection for the Focus system as it has the Rosenberg socket on top, I assume to plug the Focus lead in to...
The concept is great but the construction, in my case (I was a very early adopter), was pants. Delivery was about as excruciating as the lack of a dentist to deal with your toothache during this current pandemic.
Back in 2018 mine came, eventually, with the Rosenberg connector which are very difficult to get hold of so, if you buy one, don't lose the connecting cables.
Thanks for your reply, has it proved reliable in terms of the actual battery?
The new one looks like the this...
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Thx, for input. I've been looking also this new ebooz 2.0 for my focus jam2, but their very poor communication towards customers is only thing to worry and I'm not sure they deserve my support to buying Their product.
It sounds as though you weren't happy with the bike the way it was when you bought it. Things always change for better or worse. The trick is to buy what you like at the time and be happy with it; future changes are inevitable.And do you know what really pisses me off. I’ve got a 2 month old 2019 focus jam2 6.8 plus which is a lovely bike BUT focus we’re going on about how great a smaller battery is and now they’ve upped their battery size on 2020 bikes to neatly 700 instead of the 352 I have in mine so feeling really ripped off now. Just sent focus a shitty email thought I’d feel better but I don’t. May be a as new focus for sale the way I’m feeling now ?????
Actually there is this one. https://www.extenderbattery.com/negozio/I agree but unfortunately there aren't many other options.
Actually there is this one. Negozio | EXTENDER~BATTERY
There is shimano e8000 suitable battery, but you'll have to connect it to engine main power cables.No Focus specific ones though as far as I can see...
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