588 miles in and rear spoke pops out, has not been near a bike park and has mainly run on mud.
Newmen Evolution SL E.G. 30
Was a bit miffed shop charged me for repair, saying warranty was for manufacturer defect not wear and tear.
Bike warranty reality often baffles (and costs) me.
Thoughts...
In my mind enduro means you're hitting stuff harder, pulling more g's one way or another (including braking). An enduro bike ought to be able to deal with that better and for longer than an all-mountain bike. An Enduro bike is for people who like trails but go a bit crazy downhill now and then...
My Bosch waranty was worth about 3K over two years. Then the (carbon) frame broke. I was given the option to replace with new for a 2.5k supplement (on a 5.5k bike). I took it. Don't regret that decision.
Great value. But compare the warranty with other manufacturers when making comparison. And definitley go with a good LBS you trust for an ebike, CUBE no exception to that advice ;)
25kg bike. Bounced up and down ~10 time about 20cm 1-2 a week for 2.5 years. Hairline cracks on sides of top tube. Cube say clamped, I say not. Anyoine have a view?
ohhhhhhh, you are sure? I'm at 5 months of battle with cube about that very point. top tube cracked on the sides. Warranty denied based on their certaianty I crushed the tube (I didn't).
We need to unionise and fight against the manufacturers BS - e.g. their normalisation of non-transferrable warrnaties. I mean what other purpose/rationalale is there for it other than reducing the manufacturer's liabilty?
Any reason to think that the carbon frame on these is better / stronger than the Stereos? I broke my 140 2020? Particularly worrying about the shock mount on the top tube - looks like a major stress-point!
I'm on my 3rd warranty motor after purchasing a GEN54 in 2020. Bosch have been really good (apart from cancelling the rolling 2 year warranty which I thought was sneaky). Sounds like you have had a less satisfactory service :(
So after 52 days and my bike being sent to Germany I got this repsonse:
'Hi team, Cube came back in the ticket yesterday. They concluded it's not caused by weakness in the frame, but by external force (eg, clamping). They offer a Stereo 140 actionteam 2022 frameset for 1040 GBP, or just the...